Outdoor Survival Canada (OSC) Special Orders

Scouttech Outfitters is proud to offer a special-order program for Outdoor Survival Canada (OSC) jackets and outerwear.

We carry a selection of popular OSC models, sizes and colours in our retail store. If the style, size or colour you are looking for is not currently in stock, our special-order program gives you access to additional options directly from the manufacturer.

Because we work closely with OSC and are located near their facility, we can arrange individual orders for customers.

How the Special-Order Program Works

1. Choose your jacket: Browse our OSC collection and select the model, size and colour you are interested in.

2. Place your order: Complete your purchase through Scouttech Outfitters.

3. We order from OSC: If the item is not already in our inventory, we place a special order with OSC.

4. We receive and inspect it: Once OSC sends the jacket to us, we check the item before shipping it to you.

5. Your order ships: We send your jacket using the shipping method selected at checkout and provide tracking when available.

Special-order items are ordered specifically for each customer. They are not necessarily available for immediate shipment, and the time required can vary depending on OSC's production schedule, inventory and order volume.

Payment and Order Processing

We accept PayPal, major credit and debit cards, Apple Pay, Google Pay and Shop Pay.

Please allow the following time for payment verification before your special order is submitted to Outdoor Survival Canada (OSC):

• PayPal: Approximately 3–4 business days.

• Credit/debit cards and digital wallets: Approximately 5–6 business days.

• In-store payments and Interac e-transfer (Canada only): Payment is verified immediately.

These timeframes apply to payment verification only. Once payment has been verified, we submit your order to OSC. The time required for OSC to prepare and ship your jacket is separate and can vary depending on availability and order volume.

Shipping and Delivery

Once your jacket arrives at Scouttech Outfitters, we inspect it and prepare it for shipment.

Available shipping methods and rates are shown at checkout. Delivery estimates depend on the destination and shipping service selected.

For full shipping information, including domestic, US and international delivery options, please see our Shipping Policy.

Duties, Tariffs and Taxes

Customs duties, tariffs, taxes and import-related fees can vary depending on the destination country and the product.

For shipments to countries with trade agreements with Canada, some products may qualify for preferential or duty-free treatment under applicable trade agreements. You can check potential eligibility using the Canada Tariff Finder.

Import duties and taxes are separate from shipping charges. Depending on the destination, VAT, sales taxes or carrier handling fees may still apply.

For orders shipping to the United States, please review our USA Tariff & Customs Policy for details about our current arrangements.

OSC Special-Order Returns and Exchanges

We want you to be happy with the fit of your OSC jacket. Our special-order program includes the following return allowance:

• One jacket return per customer is permitted within three weeks of receipt.

• Size exchanges are permitted to help ensure the correct fit.

• All other return conditions are subject to our standard Returns & Refunds Policy.

Please note that volume special orders of three or more pieces, as well as items discounted by 30% or more, are final sale unless different arrangements have been agreed to in writing before the order is placed.

Questions About an OSC Special Order?

If you have questions about a particular model, size, colour or availability, please contact us before ordering. We are happy to help you review the available options.

Scouttech Outfitters
Browse our OSC Collection
Phone: (905) 990-9262
Email: sales@scouttech.com